QUEUEING AND TICKETING SOLUTIONS
TICKETING QUEUEING KIOSKS
The service industry involves staff interacting with a significant number of visitors on a regular working day. Existing traditional manual systems have difficulty dealing with so many customers, making the process time-consuming. New technologies such as Kiosks, digital signage and tablets can help improve the situation, providing visitors with important information related to direction, managing several appointments and effectively managing queues, among other things.
The kiosks come with a self-check-in feature, which can drastically decrease unnecessary congestion and time wastage, and appropriately using all available resources. Our Kiosks also provide a verification process for visitors, ensuring the security and fulfilment of all service requirements. This includes staff interaction and follow ups.
Thus, kiosks present themselves as a complete multichannel solution, interfacing them with customer's mobile devices, as well as pairing them with digital signage for increased coordination.
These Kiosks Can Offer Several Advantages to The Banking Industry, Such As:
o Increasing the efficiency and productivity of processes by designating staff members to various jobs.
o Customer service is improved greatly with the reduction of waiting periods.
o Efficiently managing visitor loads and appointment slots
o Provides Text Message Notifications and Updates